General Terms and Conditions of Sale (GTC) - Mimeiceramics
1. COMPANY INFORMATION
Mimeiceramics is a sole proprietorship registered as a micro-enterprise.
Owner: Michael Bennoun
Trade Name: Mimeiceramics
Address: 21 la Batière - 85200 Sérigné
SIRET Number: 912.207.065.00018
VAT not applicable (Article 293 B of the French General Tax Code)
Email: [email protected]
2. PURPOSE
These General Terms and Conditions of Sale define the rights and obligations of Mimeiceramics and its customers in the sale of raku ceramic objects.
3. PRODUCTS
Mimeiceramics offers handcrafted raku ceramic pieces, including vases, lamps, and decorative objects. Each creation is unique or produced in very limited editions. Custom orders are available upon request.
4. PRICES
The prices displayed on the website are shown in euros (€) by default and are VAT-exempt (Article 293 B of the French General Tax Code), and may be converted into US dollars ($).
Important Information:
Price conversions into foreign currencies are based on a regularly updated exchange rate, but may slightly vary due to currency fluctuations.
The reference currency remains the euro (€). If you pay in another currency, the final amount charged will depend on the exchange rate applied by your bank or payment provider.
Mimeiceramics reserves the right to modify its prices at any time. However, orders will be invoiced based on the rate in effect at the time of payment validation.
5. ORDERS
Orders are placed via the Mimeiceramics website. Placing an order implies full acceptance of these GTC. A confirmation email is sent upon validation.
6. PAYMENT
Accepted payment methods are credit card, Apple Pay and Google Pay, via Stripe.
7. SHIPPING
Orders are shipped within 1 to 3 business days.
Carrier: Deliveries are made by Colissimo against signature, guaranteeing complete tracking and secure reception.
Delivery areas: France, Europe, United States, and certain other countries.A tracking number will be provided upon shipment.
Order Tracking: Customer will receive a tracking number once the order is shipped.
8. CUSTOM DUTIES AND INTERNATIONAL TAXES
For orders shipped outside the European Union, customs duties and import taxes may apply upon arrival in the destination country.
These fees are the sole responsibility of the buyer, who should check with their local customs authorities to determine any applicable charges.
9. RIGHT OF WITHDRAWAL AND RETURNS
In accordance with applicable regulations, customers have 14 days from receipt to return a product.
Conditions: Items must be in perfect condition and in their original packaging.
Exceptions: Custom orders are non-refundable and non-exchangeable.
Return shipping costs are borne by the customer..
10. WARRANTIES AND LIABILITY
Mimeiceramics guarantees that its products conform to the descriptions provided.
Each piece being handmade, slight variations in color, texture or dimensions may exist, which makes the unique charm of raku.
11. CLAIMS AND DISPUTES
Complaint: for any question or issue, contact us at [email protected].
In any case, an amicable agreement must be sought in the first place.
Mediation: In the event of an unresolved dispute, you can enter a consumption mediator for free (registration in progress, consult us).
12. APPLICABLE LAW
These GTC are governed by French law. In the event of a dispute, French courts shall have exclusive jurisdiction.